Free Shipping — How It Works
- Order subtotal is $149 or more (contiguous US only)
- Order weight is under 40 lbs
- Does not include drop-shipped items (noted in the product description)
- Does not apply to wholesale accounts
Estimated Transit Times by Service
| Shipping Service | Type | Estimated Delivery |
|---|---|---|
|
UPS Ground
Applies to free shipping orders
|
FREE / STANDARD | 1–5 business days within the contiguous US |
|
UPS 2nd Day Air
|
EXPEDITED | 2 business days |
|
UPS Next Day Air
|
RUSH | 1 business day |
|
DHL Express Worldwide
|
INTERNATIONAL | 1–6 business days |
|
UPS Worldwide Saver
|
INTERNATIONAL | 3–5 business days |
|
FedEx International Economy
|
INTERNATIONAL | 5–7 business days |
Frequently Asked Questions
Yes! Free UPS Ground shipping is applied automatically at checkout on orders of $149 or more shipped within the contiguous United States. No code needed — it shows up on its own as long as your cart qualifies.
Rewards program members may qualify for free shipping at a lower order threshold. Check your account for your personalized threshold.
Free shipping does not apply to drop-shipped items, orders over 40 lbs, or wholesale accounts.
Yes! We ship to nearly 200 countries through UPS, DHL Express, and FedEx.
Some items cannot be shipped internationally, including iron fallout removers, isopropyl alcohol, most solvents, and razor blades. Country-specific restrictions may also apply. Email us at support@carsupplieswarehouse.com if you have questions about a specific product or destination.
We ship domestic orders via UPS (Ground, 2nd Day Air, and Next Day Air). International orders ship via UPS, DHL Express, and FedEx.
We are not able to ship through independent or third-party carriers, and we cannot initiate shipments outside of an order placed through our online store.
Delivery time depends on your location and the shipping service you choose. UPS Ground within the contiguous US typically takes 1–5 business days. Transit time is calculated from the initial pickup scan by UPS, not the order date.
If you need an item by a specific date, we strongly recommend choosing an expedited service (2nd Day Air or Next Day Air) to ensure delivery in your required timeframe.
You can track your order anytime using the tracking number emailed to you after your label is created. We recommend the Shop Delivery Tracker app for real-time updates.
Our warehouse and retail store are located at 1231 Naperville Drive, Romeoville, IL 60446. We welcome local customers for in-store shopping and pickup.
Yes. A tracking number is sent to your email address as soon as we purchase a shipping label for your order. If you don't see it, please check your spam folder and verify the email address on your account is correct.
Orders that include a drop-shipped item will receive tracking from the manufacturer once that item ships — a CSW team member will forward it to you.
If your address is incorrect, contact us as soon as possible at (815) 957-9082 or support@carsupplieswarehouse.com. Address changes before shipment are free. Once a label has been created, UPS may charge a fee for address corrections — we cannot guarantee the change can be made at no cost after the label is printed.
Yes. Available shipping options for PO boxes, APO, and FPO addresses will be shown automatically at checkout based on your address.
Signature is not required for most orders. UPS will typically leave the package at the door unless delivery issues have been flagged for your area. If you'd like "no signature required" activated on your order, contact us and we can request it — though please note this means Car Supplies Warehouse and UPS assume no further liability for missing packages after delivery is confirmed.
International Shipping
We ship to nearly 200 countries worldwide via UPS, DHL Express, and FedEx. International shipping rates and available services are calculated at checkout based on your destination and order weight.
Some products are restricted for international shipment, including iron fallout removers, aerosols, isopropyl alcohol, solvents, and razor blades. Additional country-specific restrictions may apply. Contact us at support@carsupplieswarehouse.com before ordering if you're unsure whether your items can ship to your country.
Car Supplies Warehouse is not responsible for duties, taxes, or import fees assessed by your country's customs authority. These charges are the responsibility of the recipient and are not included in our shipping rates.
Return Policy
30-Day Returns — Authorization Required
Eligible items: Products returned within 30 days in like-new condition with undamaged original packaging.
Not eligible for return: Chemical or liquid products where the cap or seal has been opened; items removed from original packaging; microfiber products that have been washed; tools that have been modified or used in any capacity.
Return shipping costs: Car Supplies Warehouse covers return shipping (UPS prepaid label) when the return is due to a manufacturing defect or our error. Returns for any other reason — changed your mind, didn't like the product, ordered the wrong item — are at the customer's expense.
Refunds: The cost of returned items, less any applicable shipping charges, is refunded to your original payment method. Orders that used free shipping will have standard shipping costs deducted if the return causes the order to fall below the free shipping threshold. Allow 5–7 business days for your financial institution to process the credit.
For defective items, contact us at (815) 957-9082 and we'll take care of you.